The phone system issues have now been resolved. Thank you for being a zMailCloud customer.

So we can focus on resolution, please do not contact us about issues listed on this Systems Status page. If you are experiencing an issue not yet reflected, after waiting 10 minutes without an update here, open a trouble ticket, use our AIM chat screen name: help@01.com , or phone for support.

zMailCloud has a standard maintenance period every Saturday evening from 10:00 pm to Sunday morning at 4:00 am CST/CDT. Services are usually available during this period.

While we attempt to minimize even scheduled service interruptions, during the window of 11:30 pm to 12:30 am CST/CDT on Saturday evenings, without additional advanced warning we may test, apply fixes or improvements to the zMailCloud environment. These fixes, tests or improvements are considered Scheduled Maintenance, and may cause services to be unavailable for some users or groups for from 5 to 30 minutes. If you're experiencing issues at this time, please check our system status page, where we will notify you of any scheduled maintenance.

Thank you for your understanding, and for using zMailCloud. If you've questions or suggestions about this policy, please contact our Director of Support: Mike Howlett, mike.howlett@zmailcloud.com.